Privacy Policy

Last Updated: 11 November 2026

Overtop Logistics respects the privacy of its customers and is committed to protecting the personal information shared with us.

1. Information We Collect

We may collect customers' names, mobile numbers and consignment-related information necessary to provide our transportation and logistics services.

2. How We Use Customer Information

We use customer information only for business-related purposes, including consignment communication, bilty arrival notifications and customer service. We do not use this information to send promotional messages.

3. SMS and WhatsApp Notifications

We may send SMS and WhatsApp notifications to customers regarding bilty arrival and related transport information.

WhatsApp messages will be sent subject to applicable consent requirements. Customers may contact us to request that WhatsApp notifications be stopped.

4. Third-Party Service Providers

We use third-party communication service providers to deliver SMS and WhatsApp notifications. These providers may process relevant mobile numbers and message information only as necessary to provide their services.

5. Data Security

We take reasonable steps to protect customer information against unauthorized access, misuse or disclosure.

6. Customer Requests

Customers may contact Overtop Logistics regarding their personal information or communication preferences, including requests to stop WhatsApp notifications.

7. Contact Information

Overtop Logistics
Himalayan Roller Flour Mill, Opp. I.T.I More, Sevoke Road, Siliguri - 734001, West Bengal.
Telephone: 97499-90904
Email: ovrtoplogistics@gmail.com